Student and Family Assistance Program

An assistance program for enrolled students k-12 students and their immediate families.

Log-in Information for SFAP Member Resources is School District: Twin Falls School District


Call 1-833-935-3816

The SFAP website via BPA Health is officially live! Click Here to access resources!

What is SFAP?

Student and Family Assistance Program

  • Assistance program for enrolled students K-12, and their immediate families (Similar to an Employee Assistance Program)
  • Free to students and/or their family
  • Completely confidential
  • Valuable resources that allow the student to succeed in the classroom and life

SFAP Goals:

  • Improve student academic performance and ability to stay present by removing barriers to community mental health and wellness resources
  • Decrease stigma in accessing mental health care
  • Early intervention and prevention of serious mental health events in schools

What kinds of issues?

  • Short-term, problem-focused:
    • Academic pressures
    • Drug and alcohol issues
    • Emotional: depression, anxiety, grief
    • Relationship
    • Behavioral
    • Stress
    • Parenting
    • Anger management
    • Adjusting to change
    • Any personal problem

What does SFAP Cover?

5 sessions per incident per year, plus…

Professional Counseling

Legal, Financial, and Work/Life

Coverage for

Students, guardians and siblings under the age of 26

Access to

Webinars, legal forms, and additional materials

Additional Program Details

  • Access to a network of clinically licensed mental health professionals specialized in counseling:
    • Adolescents
    • Families
    • Adults
  • 24/7 Crisis Line
  • Specialized website with access to health and wellness articles and webinars, legal forms, and seminars, estate planning documents and information, budget planning, financial calculators, and budget seminars, and other valuable resources for families. 

How to Access Services

BPA Health makes accessing services through the SFAP simple and easy.  A quick phone call to BPA Health to initiate services is the first step.  It’s important to be aware that students who are under the age of 18 must have a parent or legal guardian’s consent to access services before they can be authorized.  The parent or legal guardian will contact BPA Health’s team at 1-833-935-3816 to consent to services and the BPA Health team will take care of the rest including providing a referral to a counselor in the student’s area or to a counselor available for secure, confidential video counseling.

Any minor-aged students contacting BPA Health to access services without a parent or legal guardian available to consent will be referred back to their school counselor so attempts to engage parents/legal guardians for consent to authorize services.

As well, family members of students wishing to access SFAP will contact BPA Health to request and initiate services.  It’s that easy!

Call our toll free number at 1-833-935-3816 to get started. Our fill our the online for to access resources without making a call: